About GreatVacs
True Story from Our Founder: "Why I Started GreatVacs"
Hi, I'm Dustin, the founder of GreatVacs, and I have a story for you… Why are you laughing? Yes ‘Dustin’ is my real name… I know that's funny. I get it… .and yes, I’ve heard all the jokes :)
What you’re about to hear is not-only how Great Vacs started, but… why the entire Vacuum Industry hates me! True story. Follow along… (Click Here to read the entire crazy story).
Did you know that GreatVacs...
- Requires our customer service agents to personally rebuild 15,000 Vacuums so you know you're talking to a PRO!
- Has the industries best Education Center with videos, tests, guides and more! Things like "How to pick a Commercial vacuum" or "Best vacuum cleaner for Pet Hair" or "Kirby Vs. Dyson which is best.
- Gives you FREE advice from our Vacuum Pro's. Just tell us your needs and we will suggest the perfect cleaner for you!
- Has disassembled, serviced, rebuilt and repaired nearly every brand of vacuum.
- Has shipped nearly 250,000 orders from its 20,000 sq. ft warehouse in Utah.
- Has 3 full time USA shippers so most orders are shipped out SAME DAY.
- Protects you with our No Hassle 61 Day Money Back Guarantee.
REAL REVIEWS FROM REAL CUSTOMERS
5179 ReviewsAwesome folks to order from! Customer service is A+.
Easy to get bag refills and hepa filter for my vacuum to keep it in good shape
I didn’t get it and don’t know how to apply it
Very good. Like the product and shipping speed. Thanks!
Good Price, Good Products, Good Warrenty.
I purchased the Scratch and Dent Prolux 12000 about 1 month ago and have been very impressed by it thus far. The unit is super quiet - I barely hear it running while I am standing next to it. I have a sound meter on my phone and it only registered 52 DB. I was a little concerned about the suction since the unit it was replacing had a much larger motor - but the Prolux is performing even better than expected.
I was also a little concerned about buying a scratch and dent unit - the unit I received looks brand new -
And how can you go wrong with a warranty that is 10 years for the motor and 25 years on the body.
Also - customer service has been fantastic - they reply back to e-mails very quickly and have been very accommodating.
This was a fantastic purchase.
I luv my new backpack vacs! Great customer service. My floors better watch out 😆
I bought an amazing air purifier to help with the dust and allergens in my house as I live on a dirt road with 3 dogs and it is amazing. I dont think I can live without it now
I previously owned a princess vacuum and I loved it! Of course I wanted another one! That's when I found the Rainbow vacuum and it is the best vacuum! It cleans really well and I watched all the videos on line so I could use the vacuum properly! A great vacuum with attachments!
I love this vacuum!! It totally sucks!! Buy the vacuum, you won’t be disappointed!! I have 4 dogs, kids and live on a farm. If it can hold up to our mess it must be an amazing vacuum!
We ordered this and got the main unit and a selection of attachments, the wrong attachments. I contacted Great vacs and they sent a brand new set of the correct ones
And GreatVacs is an awesome company to work with/order from. Prompt service and great prices!!!!
Product works very well with no issues and was exactly what I was looking for a new hose kit.
The Kirby Diamond runs like a charm. Everything came in so quickly. I sent an email to them and Race responded quickly. They're a top-notch organization.
Very easy to order they followed up on a few other items I needed pliant experience
REAL REVIEWS FROM REAL CUSTOMERS
Awesome folks to order from! Customer service is A+.
Easy to get bag refills and hepa filter for my vacuum to keep it in good shape
I didn’t get it and don’t know how to apply it
Very good. Like the product and shipping speed. Thanks!
Good Price, Good Products, Good Warrenty.
I purchased the Scratch and Dent Prolux 12000 about 1 month ago and have been very impressed by it thus far. The unit is super quiet - I barely hear it running while I am standing next to it. I have a sound meter on my phone and it only registered 52 DB. I was a little concerned about the suction since the unit it was replacing had a much larger motor - but the Prolux is performing even better than expected.
I was also a little concerned about buying a scratch and dent unit - the unit I received looks brand new -
And how can you go wrong with a warranty that is 10 years for the motor and 25 years on the body.
Also - customer service has been fantastic - they reply back to e-mails very quickly and have been very accommodating.
This was a fantastic purchase.
I luv my new backpack vacs! Great customer service. My floors better watch out 😆
I bought an amazing air purifier to help with the dust and allergens in my house as I live on a dirt road with 3 dogs and it is amazing. I dont think I can live without it now
I previously owned a princess vacuum and I loved it! Of course I wanted another one! That's when I found the Rainbow vacuum and it is the best vacuum! It cleans really well and I watched all the videos on line so I could use the vacuum properly! A great vacuum with attachments!
I love this vacuum!! It totally sucks!! Buy the vacuum, you won’t be disappointed!! I have 4 dogs, kids and live on a farm. If it can hold up to our mess it must be an amazing vacuum!
We ordered this and got the main unit and a selection of attachments, the wrong attachments. I contacted Great vacs and they sent a brand new set of the correct ones
And GreatVacs is an awesome company to work with/order from. Prompt service and great prices!!!!
Product works very well with no issues and was exactly what I was looking for a new hose kit.
The Kirby Diamond runs like a charm. Everything came in so quickly. I sent an email to them and Race responded quickly. They're a top-notch organization.
Very easy to order they followed up on a few other items I needed pliant experience
