About GreatVacs
True Story from Our Founder: "Why I Started GreatVacs"
Hi, I'm Dustin, the founder of GreatVacs, and I have a story for you… Why are you laughing? Yes ‘Dustin’ is my real name… I know that's funny. I get it… .and yes, I’ve heard all the jokes :)
What you’re about to hear is not-only how Great Vacs started, but… why the entire Vacuum Industry hates me! True story. Follow along… (Click Here to read the entire crazy story).
Did you know that GreatVacs...
- Requires our customer service agents to personally rebuild 15,000 Vacuums so you know you're talking to a PRO!
- Has the industries best Education Center with videos, tests, guides and more! Things like "How to pick a Commercial vacuum" or "Best vacuum cleaner for Pet Hair" or "Kirby Vs. Dyson which is best.
- Gives you FREE advice from our Vacuum Pro's. Just tell us your needs and we will suggest the perfect cleaner for you!
- Has disassembled, serviced, rebuilt and repaired nearly every brand of vacuum.
- Has shipped nearly 250,000 orders from its 20,000 sq. ft warehouse in Utah.
- Has 3 full time USA shippers so most orders are shipped out SAME DAY.
- Protects you with our No Hassle 61 Day Money Back Guarantee.
REAL REVIEWS FROM REAL CUSTOMERS
5334 ReviewsMy new reconditioned Kirby is just what I wanted, a great vacuum!
I’ve owned Rainbow machines for 40 years and love them. The last one was getting tired, though, with brushes worn out, the water pan with ick permanently etched into the polycarbonate, and the power nozzle slipping and skipping. Belts and other parts getting harder to find. I was ecstatic to find that Great Vacs had a reconditioned SE (the old workhorse!) with a new power nozzle and brushes and stainless steel pipes! And affordable too! I gave the old beater to my sweetheart and I know it will give him many more years of service and I have as-good-as-brand-new! I smile whenever I take it out to use it.
Great power and suction on this cannister vacuum! Would recommend this to family and friends!
There were no problems in ordering or receiving our 2 quart water bowl. We knew it would be reconditioned by didn't expect the previous owner would have gouged the top of the bowl. Thank goodness it works and no need for a return.
Purchased this Kirby at a great price, arrived before estimated delivery date. It was missing two things and they had those items to me in 3 days. Recommend Great Vacs to all my family and friends.
Replacement HEPA Filter for the Prolux 10qt Backpack Vacuum
Love works great will definitely keep shopping great vacs
Although we haven't had this vacuum long, we love almost everything about it. Power is great, as is the ability to change power settings. We love the option of having a real hard-floor brush which is easy on wood and tile. Three design changes we would like to see are: longer hose, more flexible hose, and power button on the handle instead of on the canister.
Ordered my Rainbow and received the beautiful reconditioned one. Everything from start to finish was smooth as silk. Our household is back in action Thanks GreatVacs.
I ordered a 2qt and a 4qt water basin for my Rainbow vacuum. They arrived in fine shape and on schedule. Thanks!! Will use the site again.
The machine is a piece of crap! Please do not contact me again!
The Rainbow water base I ordered was in great condition even though it was used. We can finally use the vacuum again!
Works great. Same quality Kirby as we knew in the past. All attachments are there except shampoo tray, but shampoo isn’t great and we have a bissel for that. There are minor scuffs on the metal and can definitely tell it’s used. But all in working order. Clean, and new working parts and belts. Only complaint is the diamond bag was not used, the bag is a generic grey. My wife really wanted the diamond bag that was pictured when we bought it. So that’s the only complaint. Service is excellent, responsive, and the site is a great resource and their passion for their product is apparent. Found my new supplier
I rarely write reviews, but as a long time Rainbow owner (30 years), I can say that I’m really impressed with my new Prolux CTX. After the first use, I burned all the boxes because I knew it was never going back. It was very easy to set up and use. It seems to be every bit as good as the Rainbow without the high price tag.
Back 2015, my Rainbow finally wore out, so I started using my wife’s Kirby. I never liked it because it was so cumbersome and I’ve always preferred a canister style vacuum anyway. The first time I vacuumed with the Prolux, I couldn’t believe what came out of the carpet, including dried shampoo residue that the Kirby missed even months after I cleaned the carpets.
I can tell that a lot of thought went into the design of the Prolux and that several annoying things about the Rainbow have been engineered out. Examples include:
1. The post in the basin has been made larger so that lint and carpet fibers don’t get snagged on it when dumping the water out.
2. A switch on the power head to turn it off quickly if you need to set it down to move furniture.
3. The Rainbow’s fiddly push button hose latch has been replaced by a twist lock.
There was one little thing I didn’t like however: The separator is smaller than the Rainbow’s which makes it a little harder to clean, but that’s a minor point and it by no means takes away from the whole experience.
Finally I’d like to say that Great Vacs customer service is wonderful. I asked a lot of questions before making my purchase and they were all answered quickly.
REAL REVIEWS FROM REAL CUSTOMERS
My new reconditioned Kirby is just what I wanted, a great vacuum!
I’ve owned Rainbow machines for 40 years and love them. The last one was getting tired, though, with brushes worn out, the water pan with ick permanently etched into the polycarbonate, and the power nozzle slipping and skipping. Belts and other parts getting harder to find. I was ecstatic to find that Great Vacs had a reconditioned SE (the old workhorse!) with a new power nozzle and brushes and stainless steel pipes! And affordable too! I gave the old beater to my sweetheart and I know it will give him many more years of service and I have as-good-as-brand-new! I smile whenever I take it out to use it.
Great power and suction on this cannister vacuum! Would recommend this to family and friends!
There were no problems in ordering or receiving our 2 quart water bowl. We knew it would be reconditioned by didn't expect the previous owner would have gouged the top of the bowl. Thank goodness it works and no need for a return.
Purchased this Kirby at a great price, arrived before estimated delivery date. It was missing two things and they had those items to me in 3 days. Recommend Great Vacs to all my family and friends.
Replacement HEPA Filter for the Prolux 10qt Backpack Vacuum
Love works great will definitely keep shopping great vacs
Although we haven't had this vacuum long, we love almost everything about it. Power is great, as is the ability to change power settings. We love the option of having a real hard-floor brush which is easy on wood and tile. Three design changes we would like to see are: longer hose, more flexible hose, and power button on the handle instead of on the canister.
Ordered my Rainbow and received the beautiful reconditioned one. Everything from start to finish was smooth as silk. Our household is back in action Thanks GreatVacs.
I ordered a 2qt and a 4qt water basin for my Rainbow vacuum. They arrived in fine shape and on schedule. Thanks!! Will use the site again.
The machine is a piece of crap! Please do not contact me again!
The Rainbow water base I ordered was in great condition even though it was used. We can finally use the vacuum again!
Works great. Same quality Kirby as we knew in the past. All attachments are there except shampoo tray, but shampoo isn’t great and we have a bissel for that. There are minor scuffs on the metal and can definitely tell it’s used. But all in working order. Clean, and new working parts and belts. Only complaint is the diamond bag was not used, the bag is a generic grey. My wife really wanted the diamond bag that was pictured when we bought it. So that’s the only complaint. Service is excellent, responsive, and the site is a great resource and their passion for their product is apparent. Found my new supplier
I rarely write reviews, but as a long time Rainbow owner (30 years), I can say that I’m really impressed with my new Prolux CTX. After the first use, I burned all the boxes because I knew it was never going back. It was very easy to set up and use. It seems to be every bit as good as the Rainbow without the high price tag.
Back 2015, my Rainbow finally wore out, so I started using my wife’s Kirby. I never liked it because it was so cumbersome and I’ve always preferred a canister style vacuum anyway. The first time I vacuumed with the Prolux, I couldn’t believe what came out of the carpet, including dried shampoo residue that the Kirby missed even months after I cleaned the carpets.
I can tell that a lot of thought went into the design of the Prolux and that several annoying things about the Rainbow have been engineered out. Examples include:
1. The post in the basin has been made larger so that lint and carpet fibers don’t get snagged on it when dumping the water out.
2. A switch on the power head to turn it off quickly if you need to set it down to move furniture.
3. The Rainbow’s fiddly push button hose latch has been replaced by a twist lock.
There was one little thing I didn’t like however: The separator is smaller than the Rainbow’s which makes it a little harder to clean, but that’s a minor point and it by no means takes away from the whole experience.
Finally I’d like to say that Great Vacs customer service is wonderful. I asked a lot of questions before making my purchase and they were all answered quickly.
