Delivery Policy

At GreatVacs our policies are 60 days money back guarantee, we pay for warranty parts and labor and you pay for shipping, and we never resell or share any of your information. We also never keep credit cards on file.

What are the delivery charges?
At our shipping is FREE in the lower 48 states.   Shipping charges do apply in Alaska, Hawaii, and Canada.  

Delivery dates and tracking information?
At GreatVacs we ship most orders same business day and all orders within 24 hours (excluding holidays and weekends).   When your item ships out we will send you a new email with shipping details and tracking information.  

What is the estimated delivery time?
At GreatVacs our packages are shipped out (depending on weight) with USPS, UPS and Fedex. Almost all packages will be delivered in 3 to 5 days.

Below is a map of estimated delivery times:-


Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on GreatVacs?
There are NO hidden charges when you make a purchase on GreatVacs. List prices are final and all-inclusive. The price you see on the product page (taxes and shipping calculated on checkout) is exactly what you would pay.

With shipping what do you not allow?
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

  • We do not allow you to use your own shipping account.
  • We only ship to the US and Canada.
  • We do not allow local pickup.
  • All orders are shipped out within 24 hours.
  • We do not allow COD or Military box numbers.

I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact us at to initiate a return.   We will spend a minute with you making sure its nothing simple and then get you the info to return for a refund.  

I did not receive my order but got a delivery confirmation SMS/Email.
The best way to track your shipment is its tracking number we sent you.   If it shows delivered but you cannot find them then send an email to