Which models is Rainbow no longer making parts for? 

This is going to effect older models, which is normal for manufacturers to do as they get older, so if you happen to have one of these models you may want to look into trading in or upgrading your model.  Below are the models this will effect.

 

1. D4 and D4C Models



2. SE Model

 

 

 



3. SE PN2 / SE PE Models

 

 

 

 

Which parts have been discontinued?

Unfortunately, ALL parts for these models have been discontinued and Rainbow is no longer making them.  Parts like motor parts, water separators, water bowls, wheel dollies, hoses, wands, and power nozzle parts.  You will still be able to get Rainbow belts as those are still used on some of the newer E and E2 models as well.  For the SE PN2 model the power nozzle belts, brushroll, power nozzle plate, and motor are still available as the newer E series 1 speed parts will fit the SE PN2 as well.

 

How do you get these parts if you need them?

  • As one of the largest buyers of Rainbow parts we were notified before this decision was made and we stocked up on a lot of parts.  We also bought over 200 spare canisters we are using for parts, so at least for now we can get parts if you need them.  If you know you will need a part for your Rainbow soon then please email us at service@greatvacs.com before they are all gone and we can let you know pricing and availability.
  • After market parts are still available.  Did you know at GreatVacs we make a lot of our own aftermarket parts for Rainbows?  We like to think they are the same quality or better than the genuine Rainbow parts (like the brand new hose, wand, and power nozzle kit below we make for Rainbow D4, SE, and SE PN2 models).  It's been updated with new tech and we think they clean even better than the original set up.  In fact if you want to upgrade your current power nozzle setup (and yours is still in good condition) we offer trade-ins on your old one. 
 
  • We can also get aftermarket bearings, gaskets, water bowls, wheels, hoses, cords, and more for these models.  Of course, we still have a limited supply of some genuine parts as well, but availability varies depending on the demand for complete units we encounter.
  • Why does this announcement make us sad?  Because of our tens of thousands of Rainbow customers we have and for the fact the D4, SE, and SE PN2 models were clearly their favorite!  They loved these models!  They would always talk about how they were just work horses and clean and clean with no problems.  No filters to change they just worked and worked for decades.  In fact think about it for a second.  These vacuums came out in the 80's and most are still working just fine.  That kind of quality is very hard to find.  
  • However, we do have a 3rd option.  The vacuum company Prolux just came out with a new water vacuum very similar to these older Rainbow models.  Why do we love it so much?  Because it totally reminds us of the D4, SE, and SE PN2 models (except it has way more power, better power nozzle, and uses UV light and Nano Silver which is designed to kill germs, bacteria, and viruses).  What is the quality like?  Amazing (yes we have checked it out in detail) which is why it comes with the LIFETIME warranty.  It's designed to be a work horse just like the D4 and SE models which is why we mention it here.  You can also trade in your old Rainbow on it (we will gladly use your old Rainbow for parts LOL).  If a trade in option interests you just reach our to our service department and we can let you know what we could offer. 
Want to learn more about the Prolux CTX?  See more here:  https://youtu.be/jVmIRRGCt_A

SPECIAL REPORT - Rainbow quits making parts for 3 models of Rainbow Vacuum

Which models is Rainbow no longer making parts for? 

This is going to effect older models, which is normal for manufacturers to do as they get older, so if you happen to have one of...

Read more

How to Replace the Rear Wheel on a Prolux Tritan Vacuum

Accidentally throw your vacuum down the stairs again? Did the rear wheel fall off in the process? Well you’re in luck because in this video we show you how to remove and replace the wheels on the Prolux Tritan Canister Vacuum!

Important Safety Tips

  • Always make sure your machine is unplugged and the power button is turned off, before servicing your vacuum.
  • Always make sure your hands are dry and free from moisture before servicing your machine.
  • Be sure to wear gloves when servicing your machine to prevent any cuts or scrapes.
  • If you are uncomfortable working on your vacuum, please don’t hesitate to contact us at service@greatvacs.com and we can help you through the process or you can send it into us to fix it for you. 

 

Tools

  • Flat head screwdriver

 

Instructions

 

The rear wheels of the Prolux Tritan vacuum are held on by three tabs. To get them off you can pull the wheel away from the body a little and stick the screwdriver between the wheel and the body. Then, using the screwdriver, you can pry the wheel off.

 

To put a new wheel on, get two of the tabs latched.

 

Then take your flat head screwdriver and push the last tab in.

 

Now you can just push the wheel the rest of the way on and you’re done!

 

Don't forget, GreatVacs is the only authorized dealer of Prolux products, so if you need any parts, supplies or have any questions, email as service@greatvacs.com or leave a comment! You can also head on over to our YouTube channel to see more educational videos on all Prolux products.

 

How to Replace the Rear Wheel on a Prolux Tritan Vacuum

How to Replace the Rear Wheel on a Prolux Tritan Vacuum

Accidentally throw your vacuum down the stairs again? Did the rear wheel fall off in the process? Well you’re in luck because in this...

Read more

How to Perform Basic Vacuum Maintenance

No matter what type of vacuum you have, they all have one thing in common – they need to be maintained. Just like anything with moving parts, a lack of maintenance can cause premature wearing out of components that keeps your vacuum working at its best. In this video Kyle goes over some basic tips to keep your vacuum in tip top shape, and last for years to come!

Important Safety Tips

  • Always make sure your machine is unplugged and the power button is turned off, before servicing your vacuum.
  • Always make sure your hands are dry and free from moisture before servicing your machine.
  • Be sure to wear gloves when servicing your machine to prevent any cuts or scrapes.
  • If you are uncomfortable working on your vacuum, please don’t hesitate to contact us at service@greatvacs.com and we can help you through the process or you can send it into us to fix it for you. 

 

Instructions

 

We’ll start off going over why your vacuum cleaner may have poor performance. You could have a full bag or dirt bin, you could have a dirty, clogged filter, your head or hose could be clogged, the brush roll may be covered in hair, or you have seized brush roll bearings.

 

We will be using this specialty maintenance tool. To make it easy, we’re including this tool with most of the vacuums we sell!

 

First, we will go over how to change a full bag or dirt bin. Most vacuums have a full bag indicator light that is located on the canister, which makes it easy to know when you need to swap out the bag with a new one. If your vacuum cleaner uses a dirt bin, you can easily see when it needs to be emptied.

 

If your full indicator light comes on and the bag isn’t actually full, you may have a clog in the head, hose or wand. The vacuum will notice the decrease in suction and may assume the bag is full. To empty the bag you will first need to located the bag chamber. Once opened you will simply remove the bag, throw it away, and put in a new, empty bag. If your vacuum has a bag holder, make sure you don’t throw it away!

 

If your vacuum uses a dirt bin, it’s very simple. Just detach the bin from the vacuum, hold over the trash can, and open the trap door.

 

Next, we’ll go over dirty or clogged filter. If the filter is dirty or clogged it will reduce air flow and can cause the motor to overwork and overheat. This could, in turn, cause the motor to turn off for safety reasons. Most vacuums have a pre- and post-motor filters and you will find them behind a cover or in the bag chamber. Check both filters and clean them if they look dirty.

 

To clean the filters, start by removing them. Then give them a good smack with your hand to remove loose dirt.  Do this outside to avoid making a huge mess in your home.

 

Then, take the specialty tool and use the brush side to get deep down into the grooves. After you’re done the filter should look new again. You may have to repeat it a few times to get all the dirt out.

 

Now, we’ll go over a clogged head, hose, or wand. We mentioned earlier that there may be a clog if the full bag indicator light comes on without the bag actually being full. You may also notice reduced suction and pickup if there’s a clog. The head may even spit debris back out.

 

Start with the wand because it’s the easiest. You put it up to your eye and check to see if you can see light at the other end. If you can see straight through with no problem it isn’t clogged. Can’t see through? You’ve just found a clog!

 

To remove the clog you can use an air compressor, or, if you vacuum has a blower feature, you can use that. You can also use a broom handle or other straight, rigid item to push the clog out.

 

Next up is the hose. The easiest way to diagnose a hose clog is to hook it up to the vacuum, turn it on, and put your hand over the other end of the hose. If you can’t feel suction, or it's very poor, there is a clog or blockage in the hose. Dislodging the clog is the same as with the wand – either use a long, straight, rigid object to push it through, or use an air compressor or blower feature from the vacuum.

 

Lastly, we have the power head. The most common places for clogs are in the pivot neck or suction port. You may be able to access the clog through the pivot neck and just pull it out. Otherwise, the easiest way to remove is the clog is to take the power head apart. Most are held together with screws.

 

Take the screws out and remove the top portion from the power head. If you see a clog you should be able to easily remove it.

 

Another common reason for poor vacuum performance is a hair covered brush roll. We recommend removing the brush roll from the power head before removing the hair.

 

Once the brush roll is removed you can use the specialty tool to cut the hairs, and then grab and pull them off.

 

The last common problem we’ll be covering is seized brush roll bearings. This will prevent your brush roll from spinning, which will result in dirt or debris not being picked up. Depending on your brush roll, you may not be able to access the bearings. If that’s the case contact us and we’ll help you get a replacement brush roll.

 

When the brush roll has been removed from the vacuum you can use the specialty tool to brush away dirt, or use the razor to cut away hairs from the end where the bearings are.

 

If you need any parts, supplies or have any questions, email us at service@greatvacs.com or leave a comment! You can also head on over to our YouTube channel to see more educational videos.

 

 

How to Perform Basic Vacuum Maintenance

How to Perform Basic Vacuum Maintenance

No matter what type of vacuum you have, they all have one thing in common – they need to be maintained. Just like anything with moving parts, a lack...

Read more

How To Replace A Rainbow Vacuum Latch 

 

A common problem with Rainbow vacuums is the water bowl latch breaking. Today, Andrew shows you how to replace one!

 

 

 

Important Safety Tips

  • Always make sure your machine is unplugged and the power button is turned off, before servicing your vacuum.
  • Always make sure your hands are dry and free from moisture before servicing your machine.
  • Be sure to wear gloves when servicing your machine to prevent any cuts or scrapes.
  • If you are uncomfortable working on your vacuum, please don’t hesitate to contact us at service@greatvacs.com and we can help you through the process or you can send it into us to fix it for you. 

 

Tools

  • Hammer
  • Small Phillips head screwdriver
  • Flat head screwdriver

 

Instructions

 

Start by placing your small Phillips head screwdriver at the end of the brass pin and hit the end with your hammer.

 

You can pull the pin out the rest of the way by hand and this allows the latch to detach from the vacuum.

 

To attach your new latch, make sure you have the spring shown above.

 

Set the spring inside the latch.

 

Now slide the pin into the latch so that the spring is over the end as shown.

 

Align the latch on the vacuum and slide the pin through the rest of the way, making sure to get it through the other side of the spring.

 

Take your flat head screwdriver and firmly press on the pin to push it all the way into the latch.

 

This is what the latch and spring should look like when you’re finished.

 

 

Want to know what Rainbow vacuum is best for you? Check out our Rainbow Vacuum guide!

 

Looking for more info? Check out our Education Center!

 

Need your Rainbow repaired? Send us an email at service@greatvacs.com

 

We sell Rainbow vacuums! We buy Rainbow vacuums! And we sell parts, tools, or anything else you need! If you need any parts, supplies or have any questions, email as service@greatvacs.com or leave a comment! You can also head on over to our YouTube channel to see more educational videos on all of our different products.

 

How To Replace A Rainbow Vacuum Latch

How To Replace A Rainbow Vacuum Latch 

 

A common problem with Rainbow vacuums is the water bowl latch breaking. Today, Andrew shows you how to replace one!