I just bought my second vacuum, I got it a week after I placed my order, there was a part missing, I contacted customer service and they solve my issue quick, I received the missing part a week later!! Vacuum works excellent and customer service was great!!! I highly recommend GV.
This vacuum is amazing I love it !
36 years ago we bought our Rainbow for $500. It works beautifully and has never broken down. The only problem is the clamps that attach it to the water container have broken. I use it duck taped to the water basin. 36 years and not one repair.
I have tried many vacuums over the years and this vacuum has so much POWER it's insane! it sucks every bit of pet hair from my carpet that all the other vacuums left behind! Do yourself a favor and buy one :) You can thank me later
After five days of receiving the order, I still do not have a resolution for a straightforward, simple error in which the wrong model of vacuum was sent. I’ve been more than patient and have pleaded with them to please treat this issue with urgency as I have a cleaning business and do not have a vacuum to do carpets because they sent the wrong model.