387% SATISFACTION GUARANTEED (Yep, no typo. We mean it)
387% SATISFACTION GUARANTEED
(Yep, no typo. We mean it)
When my order arrive there were parts missing. As soon as I contacted the company, without question the parts were sent out to me and arrived in days.
I was a little worried at first because there was no power getting to the power head. But after I pulled apart all the connections and retried, it worked. Must have been operator error. I like that I can dial down the suction (five levels) and that I can change out the power head for the smaller head and the long brush to use on stairs and hard floors. It reminds me of the canister vac my mom had when I was growing up. It's also very quiet for the amount of suction. Even on the loudest setting it is quieter than my mom's old Electrolux and Eureka canister vacs. Those sounded like an airplane taking off. This is more like a loud fan. I don't have to shout to be heard. The only thing I don't care for is the dial on the "clicker" for the brush height setting. It is slightly off. I hope it doesn't slip more over time and get completely off track for the setting it's supposed to indicate. Other than that, it's a solid unit and make sure you read the manual completely before first use.
The Cosmic Prolux TerraVac Canister Vacuum Cleaner with HEPA Filtration & 3 YR Warranty works well. We only wish that the hose was a bit longer (for taller people) and more flexible...Other than that, a very good machine for the price.
Timely shipment and very good customer response.
-I like the vacuum fine but the crack and crevice tool was not with it.