387% SATISFACTION GUARANTEED (Yep, no typo. We mean it)
387% SATISFACTION GUARANTEED
(Yep, no typo. We mean it)
-I don't often leave any feedback but I felt like they deserve a 5 star rating for customer service!
-I am giving this vacuum 4 stars in spite of the fact that I don't use the wand or the attachments that came with it. The bend in the wand is very inconvenient and awkward, and the swivel in the floor attachments make it even worse. I bought the horse hair floor attachment for wood floors and the included floor attachment for travertine tile. They have frustrating locking connections to the wand, which make them cumbersome to pop off to get a corner or spider web up high with wand-only. Therefore, I use the straight 1 1/4 inch wand and horse hair floor attachment that I previously used with my central vacuum. Oddly, on typical vacuums the 1 1/4 inch wand attachment is the female part of the connection, but with this vacuum it is the male end. It all works out.
So you may wonder why I'm giving it 4 stars with this major design flaw? Because with the adaptation of using my old wand, it is the near-perfect dream vacuum. The suction is the strongest of any vacuum I've owned. With the long cord, it is easy to move from room to room throughout the house, up the stairs, into the garage or even the deck. We have all hard floors; travertine tile and hardwood. (concrete in the garage.)
I do use the crevice tool that came with the vacuum for my vehicle; it looks near new afterwards. The back pack is well-padded and comfortable. The on/off switch is convenient. It is light weight. I find this vacuum and my old attachments much more convenient than using my central vac system. I'd buy it again!
-Awesome vacuum very small but powerful!
-I really like my new pro team vacuum.
-Awesome vacuum love it