Our commitment
GreatVacs is committed to making GreatVacs.com usable by as many people as possible, including people who browse with screen readers, keyboard navigation, magnification or other assistive technology. We treat accessibility as part of building the site properly rather than as an afterthought.
The standard we work to
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines are the widely accepted benchmark for making web content perceivable, operable, understandable and robust.
What we’ve done
We test every page of the site against WCAG 2.2 Level AA with automated accessibility checks, and we fix what they find as part of a complete rebuild of the website. That work includes:
- Text that meets minimum contrast ratios against its background
- Every function reachable and operable by keyboard alone
- Meaningful alternative text on images that carry information
- Form fields with real, programmatically associated labels
- Headings used in a correct, logical order on every page
- Dialogs and menus that manage focus correctly and close with Escape
- Data presented in real tables with proper header cells
Third-party content
Some parts of this site rely on third-party services — for example customer reviews, payment processing and embedded video. We choose providers with accessibility in mind, but we don’t control their code. If you hit a barrier in one of those, please tell us and we’ll either find a workaround or raise it with the provider.
Tell us about a problem
If anything on this site is difficult or impossible for you to use, we want to hear about it, and we’ll help you complete your order in the meantime.
Email service@greatvacs.com with the page you were on and what happened. A real person reads it. We respond within 24 hours.
Keeping this current
We review this statement whenever we make significant changes to the site, and at least annually. The date at the top shows the last review.
