Return Your Order at No Charge!!

Sorry to hear there is a problem, or you are unhappy with your order, but no worries we can get you taken care of.


If there is anything we can do to change your mind, or to make things right, please don't hesitate to reach out to us directly at service@greatvacs.com, and we can replace your order right away.


If you do choose to return your order just follow the steps below, and you can return your order for a full refund at no charge to you.

Just follow these 3 easy steps to print off a free return label

Simply click on the button at the top of the screen.  This will redirect to a UPS login page.  (Keep this page open for follow up instructions)

Once you're at the UPS login page simply click the box indicating you are not a robot, which you may then be prompted to complete a reCAPTCHA picture verification.  Once verification has been completed you'll then be redirected to a UPS label form. 

Once you've been redirected to the UPS form page just fill the form out with your information, and the RMA number we provide you.  All of our information will already be on the label, and will print out as the ship to address once the label has been generated.  Fill out the form, hit 'Process Shipment' and a label will generate ready to print.  Use this label to return your order at no charge, which once the item has been returned to us a refund will be processed.

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Prolux CTX Water Filtration Bagless Canister Vacuum Cleaner w/ Prolux Storm Shampooer Kit
matthew casteel (St Louis, US)
Best water filtration vacuum ever

This sweeper is awesome. Just as good as a rainbow and a third of the price. The shampoo attachment is easy to use and works great. I did require a warranty repair, Mary provided a free shipping label. I dropped it off at UPS on a Thursday and it was delivered back to my jouse a week later in like-new condition.

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Reconditioned Rainbow E Series 1 Speed Canister with New Parts and 5 Year Warranty
Anthony Leonard (Charlotte, US)
Very Pleased!!

Purchased a caister to replace our 2001 since the motor went out on it. Thought that my Rainbow had not lost suction in all those years of using it but when I turned on the new canister and heard the sound that I use to hear when mine was new I said "wow" out loud. We don't have indoor pets or wear shoes in our home and most of the floors are carpeted. I clean weekly so when I was finished and saw the water not only the dust but the grit I was really cleaning my home again. Thank you GreatVacs!!!

H
Reconditioned Rainbow SE Vacuum Canister with 5 YR Warranty
Helen Chandler (Columbus, US)

Reconditioned Rainbow SE Vacuum Canister with 5 YR Warranty

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Reconditioned Rainbow Vacuum Power Head for SE
Marie Smith (Fort Thomas, US)
Good deal on a great vacuum!

Very happy with my remanufactured Rainbow SE power head. Thanks!

L
Reconditioned Rainbow Vacuum Power Head for the E Series
Lula Jones (Toccoa, US)
Power headed

Works great nothing like rainbow vacuums.

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