MISSION - To sell high end, quality cleaners for an affordable price. Our mission is to educate consumers so they'll have a vacuum or cleaner that actually works!
Who is Great Vacs?
We started selling Vacuum Cleaners on the Internet in 1998. People thought we were crazy to sell over the internet. Since then we have become the Internets Largest High End Vacuum Cleaner Seller.
We have sold over 20,000 cleaning appliances online which equals 300 tons of vacuums and cleaners. In other words we know cleaners. We know the best cleaning for every situation. If you want a durable vacuum or a pet vacuum or a light vacuum or the best carpet shampooer......we can help with that.
Our Customers Love Us! We are always getting surprised customers who are surprised to see our level of customer service. They are surprised to see a company that sells on the internet call them, email tracking and answer their questions right away.
All of our Vacuums and Cleaners come with warranties and we sell 500 vacuums on average before we have one back for warranty work!
We sell all makes and models and have close to the same profit on all of our vacuum cleaners so when we suggest a vacuum for you it is based upon your needs, not our wants. Most other sellers are limited to what lines of vacuum’s they are allowed to sell.
Great Vacs sells new and rebuilt cleaners. We have the most advanced warehouse for quality rebuilding cleaners. Many people are surprised at our low rebuild prices. This is because they are dealing direct with us and no middle men. We also have the space to store thousands of parts, and new cleaners which is why we have such fast shipping times. We are able to have the best prices because we buy in bulk from manufacturers.
We go the extra mile to make sure our customers are happy. If we notice a part that is starting to wear or needs to be replaced, we replace it. Each rebuilt vacuum cleaner gets a 30 point inspection from 3 different Vacuum Techs.
We do not sell junky vacuums and cleaners. Purchasing plastic vacuum cleaners at super stores will result in returning every couple of years to buy a new one because their old one broke. That’s what they want, a new sale every couple of years. Well we don’t want that and we don’t believe in that. That’s why we only stick to high end cleaners whose ages can be measured in decades not years. You should have a vacuum cleaner that actually works too. Most disposable vacuum cleaners are just sweepers and push around the dirt. We only sell vacuum’s we believe in and would use in our home.
We are a legitimate business with an actual location. We have highly trained employees. We pay taxes, and workmans comp and payroll taxes. We have a business license, we are members of the Vacuum Dealer Trade Association and ISSA. We do not work in a basement or a garage or in a small vacuum cleaner shop. We will be here to honor our warranties and our commitments to you.
